An edition of Advances in the human side of service engineering (2012)
Advances in the human side of service engineering
By James C. Spohrer,Louis E. Freund
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Publish Date
2012
Publisher
Taylor & Francis
Language
eng
Pages
482
Description:
subjects: Methods engineering, TECHNOLOGY & ENGINEERING / Quality Control, Service industries, TECHNOLOGY & ENGINEERING / Manufacturing, TECHNOLOGY & ENGINEERING / Industrial Health & Safety, Customer services, Human engineering, Production engineering, Organisation du travail, Ergonomie, Services (Industrie), Service à la clientèle, Ergonomics, TECHNOLOGY & ENGINEERING, Industrial Health & Safety, Manufacturing, Quality Control, Engineering (General), Reference