An edition of Call centres and human resource management (2004)

Call centres and human resource management

a cross-national perspective

By Stephen Deery

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Publish Date

2004

Publisher

Palgrave Macmillan

Language

eng

Pages

301

Description:

subjects: Customer services, Management, Personnel management, Call centers, Great britain, commerce, Australia, commerce, United states, commerce

Places: United States, Australia, Great Britain