An edition of The quest for loyalty (1996)
Creating Value Through Partnerships (Harvard Business Review Book Series,)
By Frederick F. Reichheld
Publish Date
November 1996
Publisher
Harvard Business School Press
Language
eng
Pages
278
Description:
subjects: Corporations, Employee loyalty, Loyalty, Customer relations, Investor relations, Relations Administration-usagers, Loyauté, Obligation de loyauté, Sociétés, Relations avec les actionnaires, BUSINESS & ECONOMICS