An edition of Process improvement and quality management in the retail industry (2005)

Process Improvement and Quality Management in the Retail Industry

By Stephen George,Chris Thomas,Arnold Weimerskirch

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Publish Date

August 1, 2005

Publisher

Wiley

Language

eng

Pages

256

Description:

subjects: Total quality management, Retail trade, Management, Detailhandel, Kwaliteitszorg, Ketenbeheer, Klantgerichtheid, Qualite? totale, Commerce de detail, Gestion