An edition of Breakthrough process redesign (1994)
New Pathways to Customer Value
By Charlene B. Adair-Heeley,Charlene B. Adair,Bruce A. Murray
Publish Date
January 1994
Publisher
Amacom Books
Language
eng
Pages
206
Description:
subjects: Benchmarking (Management), Total quality management, Business strategy, Customer services, Quality (Management), Business / Economics / Finance, Business/Economics, Quality Control, Administracao, Qualitatsmanagement, Kwaliteitszorg, Benchmarking