Explore Books on
call center agents

Answer the call

By Aimee Carrillo Rowe

Neutral Accent

By A. Aneesh

Lives on the Line

By Jeffrey J. Sallaz

The language of outsourced call centers

By Eric Friginal

Working the Phones

By Jamie Woodcock

Do outro lado da linha

By Renata Queiroz Dutra

Call centers under the Fair Labor Standards Act (FLSA)

By United States. Department of Labor. Wage and Hour Division

Bollywood diaries

By Sattar Diwan,K. D. Satyam,Raima Sen,Salim Diwan

Outsourceable Selves

By Alinaya Fabros

The thing on the shore

By Tom Fletcher

Economic and security concerns in tourism and commerce

By United States. Congress. House. Committee on Energy and Commerce. Subcommittee on Commerce, Trade, and Consumer Protection

BPO-sutra

By

Phone clones

By Kiran Mirchandani

콜센터산업의효율적인인적자원관리와고용관계의전략적변화에관한연구

By 정흥준

İnatçı Köstebek

By Gamze Yücesan-Özdemir

Generazioni precarie

By Pietro Maltese

Smiling Down The Line Infoservice Work In The Global Economy

By Bob Russell

Yes we call

By Gabriele Fabiani