Explore Books on
cliënten

Modern social work theory

By Payne, Malcolm

A passion for excellence

By Thomas J. Peters,Tom Peters,Nancy Austin

The first helping interview

By Sara Fine

Collaborating with customers to innovate

By Emanuela Prandelli

Loyalty rules!

By Frederick F. Reichheld

Breach of trust

By John C. Gonsiorek

Mondige klanten

By Hannie Dekker

De overheid als klant

By Ireen Boon

Building Great Customer Experiences

By Colin Shaw,John Ivens

Von der Macht in der helfenden Beziehung

By Ekkehard Börsch

Helping clients forgive

By Robert D. Enright