1-24 of 423 Books

Information systems outsourcing
By Mary Cecelia Lacity,Rudy Hirschheim

Introductory Chemistry
By Steve Russo,Michael E. Silver

Operational Support and Analysis
By John Sansbury
Guide to computer installations in northern California
Guide to computer installations in northern California
By Ken Horner
Guide to computer installations in southern California
Guide to computer installations in southern California
By Ken Horner

Itil Foundation Exam Study Guide
By Helen Morris
In an Outpost of the Global Economy
In an Outpost of the Global Economy
By Carol Upadhya,A. R. R. Vasavi
Service Offerings and Agreements
Service Offerings and Agreements
By Ernest Brewster,Aidan Lawes,John Sansbury,Richard Griffiths (ITIL)

Guide to Computer User Support for Help Desk and Support Specialists
By Fred Beisse

World Class IT Service Delivery
By Peter Wheatcroft
Hearings on H.R. 5064 ... and H.R. 4842 ... before the Investigations Subcommittee of the Committee on Armed Services, House of Representatives, Ninety-eighth Congress, second session, March 13 and 21, 1984
Hearings on H.R. 5064 ... and H.R. 4842 ... before the Investigations Subcommittee of the Committee on Armed Services, House of Representatives, Ninety-eighth Congress, second session, March 13 and 21, 1984
By United States. Congress. House. Committee on Armed Services. Subcommittee on Investigations.

The Complete Guide to IT Service Level Agreements
By Andrew Hiles

High availability IT services
By Terry Critchley
Computers and their role in energy research
Computers and their role in energy research
By United States. Congress. House. Committee on Science and Technology. Subcommittee on Energy Development and Applications.

Service Support
By Central Computer & Telecommunications Agency

A Guide to Customer Service Skills for the Help Desk Professional
By Donna Knapp

Service Desk and Incident Manager
By Peter Wheatcroft
How to make money with your microcomputer
How to make money with your microcomputer
By Carl Townsend

Running an effective help desk
By Barbara Czegel