1-24 of 103 Books

Assessing Reference And User Services in a Digital Age
By Eric Novotny

Handbook of electronic and digital acquisitions
By Thomas W. Leonhardt

Reference and information services in the 21st century
By Kay Ann Cassell

Conducting the reference interview
By Catherine Sheldrick Ross

Library outreach, partnerships, and distance education
By Wendi Arant Kaspar,Pixey Anne Mosley

Reference and information services in the 21st century
By Kay Ann Cassell

Improving Internet reference services to distance learners
By William Miller,Rita M. Pellen

E-Reference Context and Discoverability in Libraries
By Sue Polanka
Survey of Academic Library Leadership
Survey of Academic Library Leadership
By Primary Research Group Staff
Envisioning the Future of Reference
Envisioning the Future of Reference
By Diane Zabel,Lauren Reiter

Digital reference service in the new millennium
By R. David Lankes,John William Collins,Abby S. Kasowitz
Establishing a virtual reference service
Establishing a virtual reference service
By Anne Grodzins Lipow,Steve Coffman

The Eleventh Off-Campus Library Services Conference proceedings
By Off-Campus Library Services Conference (11th 2004 Scottsdale, Ariz.)

New concepts in digital reference
By R. David Lankes

Implementing digital reference services
By Virtual Reference Desk Conference (3rd 2001 Orlando, Fla.)

The digital reference research agenda
By Digital Reference Research Symposium (2002 Harvard University),R. David Lankes,Scott Nicholson,Abby Goodrum

The Evaluation of Worldwide Digital Reference Services in Libraries
By Liu, Jia.

Developing reference collections and services in an electronic age
By Kay Ann Cassell