Explore Books on
kunde

Coercion

By Douglas Rushkoff

Paying for Pleasure

By Teela Sanders

Satisfaction

By Richard L. Oliver

Collaborative communities

By Jeffrey C. Shuman,Janice Twombly,David Rottenberg

Collaborating with customers to innovate

By Emanuela Prandelli

Wettlauf um die Frauen

By Helmut Muthers

Virtuelle Kundenintegration in die Neuproduktentwicklung

By Michael Bartl

Kostentransparenz in der Supply chain

By Sebastian Lührs

Mozarts Friseur

By Wolf Wondratschek

Kundenerfahrungen im Dienstleistungsprozess

By Matthias Mayer-Vorfelder

Your Bank (Business Enterprise)

By Iayn Clark

Banking on the mature market

By Michael P. Sullivan,Vicki Thomas

Branchenexpertise Automotive

By

The intention economy

By Doc Searls

Akzeptanz standardisierter Dienstleistungsvertra ge

By Manuel Kluckert

PC magazine guide to client/server databases

By Joe Salemi

The World of Superservice

By Ken Irons

From person to person

By Gabi Steiner

Communication and culture

By Cynthia Gallois