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libraries reference department

Newspapers in the library

By Lois N. Upham

Library services for career planning, job searching, and employment opportunities

By Byron Anderson

Training paraprofessionals for reference service

By Julie Ann McDaniel

Chat reference

By Jana Ronan

Coming of Age in Reference Services

By Christy Zlatos

Strategic research approaches for reference librarians

By Diane Nahl

Reference Service in Science and Engineering Libraries

By Donna Cromer

Providing Health Information

By Rosemarie A. Reichel

Walford's guide to reference material

By A. J Walford

Reference services and library education

By Frances Neel Cheney,Edwin S. Gleaves,John Mark Tucker

Recommended reference books for small and medium-sized libraries and media centers, 1999

By Bohdan S. Wynar

New technologies and reference services

By William A. Katz