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libraries reference department

Newspapers in the library

By Lois N. Upham

Library services for career planning, job searching, and employment opportunities

By Byron Anderson

Training paraprofessionals for reference service

By Julie Ann McDaniel

Coming of Age in Reference Services

By Christy Zlatos

Chat reference

By Jana Ronan

Reference Service in Science and Engineering Libraries

By Donna Cromer

Walford's guide to reference material

By A. J Walford

Providing Health Information

By Rosemarie A. Reichel

Strategic research approaches for reference librarians

By Diane Nahl

New technologies and reference services

By William A. Katz

Reference services and library education

By Frances Neel Cheney,Edwin S. Gleaves,John Mark Tucker

Recommended reference books for small and medium-sized libraries and media centers, 1999

By Bohdan S. Wynar