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library information services

Encyclopedia of library and information science

By Allen Kent,Harold Lancour,William Z. Nasri,Jay Elwood Daily

Assessment and accountability in reference work

By Lynne M. Martin,Susan Griswold Blandy

Creating and Governing Cultural Heritage in the European Union

By Tuuli Lähdesmäki

Know it all, find it fast

By R. J. Duckett,Bob Duckett,Peter Walker,Christinea Donnelly

Travel the globe

By Desiree Webber,Dee Ann Corn,Elaine Harrod,Sandy Shropshire,Donna Norvell

For information specialists

By Howard D. White,Marcia J. Bates,Wilson, Patrick,Howard White,Marcia Bates,Patrick Wilson

Evaluating the impact of your library

By Sharon Markless,David Streatfield

Including families of children with special needs

By Sandra Feinberg,Barbara Jordan,Kathleen Deerr,Michelle Langa,Kathleem Deerr

Mergers and Alliances

By Anne Woodsworth,William David Penniman

Community work in the U.K. 1982-6

By Marilyn Taylor,Frances Presley,Gabriel Chanan

Center stage

By Patricia J. Wilson,Patricia Potter Wilson,Roger Leslie

Managing records

By Elizabeth Shepherd,Geoffrey Yeo

Invisible learning?

By David Streatfield,Peggy Heeks,Margaret Kinnell Evans

Academic libraries as high-tech gateways

By Richard J. Bazillion,Connie L. Braun

Serving Latino communities

By Camila A. Alire,Jacqueline Ayala

Environmental information

By Nigel Lees,Helen Woolston

Finding and using health and medical information on the Internet

By Sue Welsh,Betsy Anagnostelis,Susan Welsh,Alison Cooke

Lernwelt Hochschule

By Richard Stang

Zukunft Lernwelt Hochschule

By Alexandra Becker

Organization of Knowledge

By Jack Andersen,Laura Skouvig

The Reference library user

By Bill Katz

Small business, big challenge

By Theodora T. Haynes,Timothy Dixon

Reference service expertise

By William A. Katz,Bill Katz

Deprivation and library performance

By Claire Creaser,John Sumsion