1-3 of 3 Books

Integrated management of systems, services, processes and people in IT
By IFIP/IEEE International Workshop on Distributed Systems: Operation and Management (20th 2009 Venice, Italy)

Incentives, overlays, and economic traffic control
By ETM 2010 (2010 Amsterdam, Netherlands)

Scalability of Networks and Services Lecture Notes in Computer Science
By Aiko Pras