1-24 of 382 Books

Consumer satisfaction in medical practice
By Paul A. Sommers

Customer Satisfaction Measurement for ISO 9000
By Bill Self,Greg Roche,Nigel Hill

Designing and delivering superior customer value
By Art Weinstein,William C. Johnson
Value Management in Healthcare
Value Management in Healthcare
By Nathan William Tierney

Measurement of Individual Well-Being and Group Inequalities
By Joseph Deutsch,Jacques Silber
Customer Value Creation Behavior
Customer Value Creation Behavior
By Youjae Yi

Complaints, Controversies and Grievances in Medicine
By Jonathan Reinarz,Rebecca Wynter
Complaints and Grievances in Psychotherapy
Complaints and Grievances in Psychotherapy
By Fiona Palmer Barnes,Fiona Palmer Barnes

Social Work Services and Patient Decision Making
By Patricia Hansen
Person-Centered Health Care Design
Person-Centered Health Care Design
By Dak Kopec
Storytelling Encounters As Medical Education
Storytelling Encounters As Medical Education
By Sally G. Warmington

Managing the Demand-Supply Chain
By William E. Hoover,William E., Jr. Hoover,Eero Eloranta,Jan Holmström,Kati Huttunen