Tomeki

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satisfaction des utilisateurs

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View Enabling End-Users By Ann Poyner
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Enabling End-Users

By Ann Poyner

View Identifying and analyzing user needs By Lynn Westbrook
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Identifying and analyzing user needs

By Lynn Westbrook

View The virtual customer By IFLA Satellite Meeting (2004 São Paulo, Brasil)
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The virtual customer

By IFLA Satellite Meeting (2004 São Paulo, Brasil)

View Perceptions of libraries and information resources By Cathy De Rosa
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Perceptions of libraries and information resources

By Cathy De Rosa

View IFLA 117: The Virtual Customer By Sueli Mara Soares Pinto Ferreira
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IFLA 117: The Virtual Customer

By Sueli Mara Soares Pinto Ferreira