1-6 of 6 Books

Ict Infrastructure Management
By Office of Government Commerce

Building professional services
By Thomas E. Lah,Mitch Peterson,Steve O'Connor,Harris Kern

Planning to Implement Service Management (IT Infrastructure Library)
By Ogc

Le grand livre du DSI
By Jean-François Challande

Service availability
By International Service Availability Symposium (1st 2004 Munich, Germany)