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services aux usagers

Access Services in Libraries

By Gregg Sapp

Equity and Excellence in the Public Library

By Bob Usherwood

Training of Sci-Tech Librarians and Library Users

By Ellis Mount

User Experience in Libraries

By Matt Borg,Andy Priestner

Assessment As Information Practice

By Gaby Haddow,Hollie White

Readers, Reading, and Librarians

By Bill Katz

Managing Cultural Change in Public Libraries

By John Pateman

Ideology and Libraries

By Michael K. Buckland,Masaya Takayama

Our starving libraries

By R. L. Duffus

Library Service in Electronic Environment

By Tariq Ashraf

Pivoting During the Pandemic

By Kathleen Hughes,Jamie Santoro

Accueillir les publics

By Marielle de Miribel

Khranenie i ispolʹzovanie fondov redkikh i t͡s︡ennykh izdaniĭ

By Mamedova, Ė. K.

Reference services for the unserved

By Fay Zipkowitz

Dealing with difficult people in the library

By Mark R. Willis

Helping the difficult library patron

By Kwasi Sarkodie-Mensah

Developing Communityled Public Libraries Evidence From The Uk And Canada

By John Pateman

The academic library and its users

By Jordan, Peter

Personalised library services in higher education: the boutique approach

By Andy Priestner,Elizabeth Tilley

Public services in special collections

By Florence Turcotte

Libraries without walls 6

By Libraries without walls (6th 2005 Lesvos, Greece)