Explore Books on
services de référence électroniques

Assessing Reference And User Services in a Digital Age

By Eric Novotny

Handbook of electronic and digital acquisitions

By Thomas W. Leonhardt

Distance learning

By Hemalata Iyer

Conducting the reference interview

By Catherine Sheldrick Ross

Improving Internet reference services to distance learners

By William Miller,Rita M. Pellen

Digital Reference Services

By William A. Katz

Virtually yours

By Joint Reference and User Services Association and Association for Library Collections and Technical Services Institute (1997 Chicago, Ill.)

Using the Internet as a reference tool

By Michael P. Sauers

Using the Internet as a reference tool

By Michael Sauers

Les services de référence

By Jean-Philippe Accart

Social software in libraries

By Meredith G. Farkas

New technologies and reference services

By William A. Katz

Chat reference

By Jana Ronan,Carol A. Turner

New directions in reference

By Byron Anderson

Digital versus non-digital reference

By Jessamyn C. West

Cooperative reference

By Celia Hales-Mabry