1-24 of 128 Books

Winning with the Caller from Hell
By Shaun Belding

Telephone courtesy & customer service
By Lloyd C. Finch,Lloyd Finch

The phone book
By Richard A. Zarro,Peter Blum,Lori Stephens

Phone tactics for instant influence
By John Truitt

Telephone Communication in the Information Age :
By Roberta Mantus

I Can Use the Telephone (Ashley, Susan. I Can Do It!,)
By Susan Ashley

Phone Skills for the Information Age
By Dorothy A. Maxwell
Telephone communication and hearing impairment
Telephone communication and hearing impairment
By Norman P. Erber

Putting customers first
By National Performance Review (U.S.)

Telephone Skills from A to Z
By Nancy J. Friedman