Explore Books on
user satisfaction

Enabling End-Users

By Ann Poyner

Association of Academic Health Sciences Libraries (AAHSL) Survey Results - 2004

By Association of Research Libraries

Identifying and analyzing user needs

By Lynn Westbrook

Measuring user satisfaction

By Christopher West

Interlibrary loan/document delivery and customer satisfaction

By Pat Weaver-Meyers

Centralità del servizio

By

How To Give Your Users The Lis Services They Want

By Peter Griffiths

Long overdue

By Public Agenda Foundation.

Academic library reputation management practices

By Primary Research Group

La customer satisfaction nelle biblioteche delle università

By Chiara Faggiolani,Ilaria Moroni,Maria Cristina Belloi

La ricerca qualitativa per le biblioteche

By Chiara Faggiolani

Only connect

By Andrew Walsh,Emma Coonan

Public libraries, a wise investment

By Nicolle Steffen

Die Anhaltische Landesbücherei Dessau und ihr Angebot

By Katrin Schade

Perceptions of Libraries, 2010: Context and Community: A Report to the OCLC Membership

By Cathy De Rosa,Joanne Cantrell,Matthew Carlson,Janet Hawk,Diane Cellentani

Why my library is important to me

By Illinois State Library

Perceptions of libraries and information resources

By Cathy De Rosa

Ch'ungch'ŏng-bukto konggong tosŏgwan sŏngbyŏl yŏnghyang p'yŏngka

By Kyŏng-mi Paek

Listening to the customer

By Peter Hernon

Listening to the customer

By Peter Hernon

Ot chtenii︠a︡--k tvorchestvu zhizni

By A. S. Stepanova,V. V. I︠A︡lysheva