Onward

Description:

In 2008, Howard Schultz, the president and chairman of Starbucks, made the unprecedented decision to return as the CEO eight years after he stepped down from daily oversight of the company and became chairman. Concerned that Starbucks had lost its way, Schultz was determined to help it return to its core values and restore not only its financial health, but also its soul. In Onward, he shares the remarkable story of his return and the company's ongoing transformation under his leadership, revealing how, during one of the most tumultuous economic times in history, Starbucks again achieved profitability and sustainability without sacrificing humanity. - Publisher.

subjects: Coffee,  Organizational change,  Starbucks Coffee Company,  Marketing,  nyt:hardcover_business_books=2011-08-27,  Coffee industry,  Leadership,  New York Times bestseller,  Beverage industry,  Coffee trade,  Organizational Innovation,  Industry