An edition of Mystery Shopping (2008)

Mystery Shopping

Leistungsfa higkeit eines Instruments zur Messung der Dienstleistungsqualita t

By Karsten Schmidt

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Publish Date

2008

Publisher

Deutscher Universita ts-Verlag GWV Fachverlage GmbH, Wiesbaden

Language

ger

Pages

Description:

subjects: Servicetest, Franchising, Marketing, Economics, Deutschland, Reisevermittler, Messung, Mystery Shopping, Dienstleistungsqualita t