An edition of Crash course in dealing with difficult library customers (2014)

Crash course in dealing with difficult library customers

By Shelley Mosley

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Publish Date

2014

Publisher

Libraries Unlimited

Language

eng

Pages

173

Description:

"Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal with difficult or even dangerous individuals and situations"--

subjects: Library users, Public services (Libraries), Libraries, Public relations, Security measures, Conflict management, LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General, LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management, Libraries, united states, Libraries, public relations, Libraries, security measures

Places: United States