

An edition of Roadside MBA (2014)
back road lessons for entrepreneurs, executives, and small business owners
By Michael Mazzeo
Publish Date
2014
Publisher
Business Plus
Language
eng
Pages
1356
Description:
"While playing hooky from a conference in Boston a few years back, three former colleagues from Northwestern's Kellogg School of Management hopped in a car and headed on a road trip. They pulled into a shoe store in Maine and noticed that the sales help was unusually pushy. After a few questions, they discovered the store had a "secret shopper" program, in which employees would be marked down if they were not sufficiently aggressive with customers. A light bulb went off. Instead of teaching the tried-and-true case studies involving GE and Microsoft, these three wise men decided to pull their heads out of their ivory towers and go in search of insights about product differentiation, pricing, brand management, building a team, and a host of other topics"--Provided by publisher.
subjects: Management, Strategic planning, Small business, Entrepreneurship, Small business, management, Small business, united states, BUSINESS & ECONOMICS / Entrepreneurship, BUSINESS & ECONOMICS / Small Business, Reference, Business & economics -> management -> entrepreneurship, Business & economics -> management -> small business management, Business & economics -> marketing -> resources for business professionals
Places: United States