Uncle Sam's shame

Description:

An overview of the VA bureaucracy -- Psychological reasons for staff mistreating veterans -- Problematic medical care -- Problematic nonmedical administration -- Problematic medical administration -- Problematic ancillary staff -- Problematic veterans groups -- Problematic oversight from Washington -- Difficult patients -- The potentially violent VA patient -- Problems with the physical structure -- Money and VA medicine -- Toward better medical care for vets -- Self-help: how vets can become better medical consumers -- A look to the future/recommendations -- On the positive side.

subjects: Organizational Culture,  Management,  Hospital-Patient Relations,  Veterans' hospitals,  United States. Veterans Health Administration,  United States Government Agencies,  United States,  Health Policy,  Veterans Hospitals,  Evaluation,  Medical care,  Veterans,  Veterans, legal status, laws, etc.,  United states, department of veterans affairs,  Veterans, medical care

Places: United States