Tell Me Exactly What Happened

Description:

"Inside the world of emergency dispatch, tragedy, boredom, and mind-bending weirdness are constant companions"-- "A veteran 911 operator shares her on-the-job experiences at both a single-person call center and a ground and air ambulance service. Whatever the position, the challenges for a dispatcher never end. Tragedy, boredom, and mind-bending weirdness are constant companions, as her stories--some funny, some odd, some sad--show. Regardless of the scenario, Caroline Burau handles each situation with efficiency, empathy, and humor"--

subjects: Assistance in emergencies,  Telephone,  Police dispatchers,  Biography,  Emergency reporting systems,  BIOGRAPHY & AUTOBIOGRAPHY / Personal Memoirs,  BIOGRAPHY & AUTOBIOGRAPHY / Medical