An edition of Values-based service for sustainable business (2009)

Values-based service for sustainable business

lessons from IKEA

By Edvardsson, Bo

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Publish Date

2009

Publisher

Routledge

Language

eng

Pages

131

Description:

subjects: Ikea (Firm), Service industries, Sustainable development, Customer services, Management, Ikea A/S, Klantgerichtheid, Duurzame ontwikkeling, Ikea, Industrial management