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Making Hostile Words Harmless

A Guide to the Power of Positive Speaking For Helping Professionals and Their Clients

By Kate Cohen-Posey

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Publish Date

April 25, 2008

Publisher

Wiley,John Wiley & Sons

Language

eng

Pages

128

Description:

Infused with wisdom and a strong dose of humor, Making Hostile Words Harmless offers therapists and their clients a unique collection of effective exercises and bully-busting responses guaranteed to diffuse difficult exchanges. Filled with helpful tools, the book uses the martial art of Aikido, or the 'way of harmony' to teach the 'verbal arts' of confirming, inquiring, understanding, and evoking.