An edition of When America does it right (1988)
When America does it right
case studies in service quality
By Jay W. Spechler
0 (0 Ratings)
0 Want to read0 Currently reading0 Have read
0 Want to read0 Currently reading0 Have read
Publish Date
1988
Publisher
Industrial Engineering and Management Press
Language
eng
Pages
603
1-2 of 2 Editions
When America does it rightcase studies in service quality
Language: eng
Pages: 606
Published In: 1991
Publisher: Industrial Engineering and Management Press
When America does it right
When America does it rightcase studies in service quality
Language: eng
Pages: 599
Published In: 1988
Publisher: Industrial Engineering and Management Press