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Interview with Prithvi Raj Singh Oberoi, interviewed by Ryan Buell and Ananth Raman, New Delhi, India

Interview with Prithvi Raj Singh Oberoi, interviewed by Ryan Buell and Ananth Raman, New Delhi, India

By Prithvi Raj Singh Oberoi,Ryan Buell,Ananth Raman,Harvard Business School

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Publish Date

2015

Publisher

Harvard Business School

Language

eng

Pages

54

Description:

P.R.S Oberoi, chairman of the iconic Indian company, Oberoi Hotels and Resorts, discusses the evolution of the tourism and hotel industries in India, the changes in his family, and the role of people in delivering exceptional service. He describes how three generations of the Oberoi family have put distinctive stamps on the organization: his father (the "businessman"), himself (the hotelier), and his son (the operator). He explains the development of the luxury hotel industry in India as well as the impact of the 1990s liberalization of the Indian economy on the business and the broader role of government in facilitating tourism. He focuses on his company's investment in training managers for the industry, including pioneering professional careers for women.