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Cover of The violence-prone workplace

The violence-prone workplace

a new approach to dealing with hostile, threatening, and uncivil behavior

By R. V. Denenberg,Richard V. Denenberg,Mark Braverman

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Publish Date

1999

Publisher

ILR Press,IRL Press

Language

eng

Pages

280

Description:

"At the heart of the book are fourteen examples of real-life incidents involving violence, a threat of violence, or a perception that such a threat was made."--BOOK JACKET. "They include instances in which domestic violence spilled over into the workplace, difficulties caused by racial and ethnic tension, and explosive behavior in response to common workplace occurrences such as downsizing or a change in corporate culture. Each example is followed by an analysis of the response to the actual or potential danger, indicating where mistakes were made because of poor information, bad judgment, absence of a clear policy, lack of consensus, or even irrational fear."--Jacket.