Cover of Crisis Management by Apology

An edition of Crisis Management by Apology (2005)

Crisis management by apology

corporate responses to allegations of wrongdoing

By Keith Michael Hearit

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Publish Date

2006

Publisher

Lawrence Erlbaum Associates

Language

eng

Pages

264

Description:

subjects: Apologizing, Business communication, Corporate image, Corporations, Crisis management, Public relations, Corporations, public relations, Entreprises, Image, Gestion de crise, Excuses (Regret), Relations publiques, Communication dans l'entreprise, BUSINESS & ECONOMICS