An edition of Transactional Six Sigma and Lean Servicing (2002)
leveraging manufacturing concepts to achieve world class service
By Betsi Harris Ehrlich
Publish Date
2002
Publisher
St. Lucie Press,CRC
Language
eng
Pages
296
Description:
subjects: Management, Service industries, Total quality management, Service industries, management, Six Sigma (Quality control standard), Services (Industrie), Gestion, Qualité totale, Six Sigma, BUSINESS & ECONOMICS, Industries, Manufacturing Industries, TECHNOLOGY, Engineering, Industrial