An edition of Transactional Six Sigma and Lean Servicing (2002)
Leveraging Manufacturing Concepts to Achieve World-Class Service
By Betsi Harris Ehrlich
Publish Date
2002
Publisher
CRC Press LLC
Language
eng
Pages
296
Description:
subjects: Management, Service industries, Total quality management, Service industries, management, Six Sigma (Quality control standard), Services (Industrie), Gestion, Qualité totale, Six Sigma, BUSINESS & ECONOMICS, Industries, Manufacturing Industries, TECHNOLOGY, Engineering, Industrial