An edition of Velocity Management (2000)
Velocity Management
The Business Paradigm that has Transformed U.S. Army Logistics
By John Dumond
Publish Date
August 25, 2000
Publisher
RAND Corporation
Language
eng
Pages
68
Description:
Velocity Management has brought a new way of doing business to U.S. Army logistics, with a renewed focus on the Army customer and a powerful approach for process improvement that cuts across three critical performance dimensions: time, quality, and cost. The goal is to reduce the need for massive logistics resources by increasing the speed and accuracy with which materials and information are delivered. Key logistics processes are defined, measured, and improved continuously, so that customers -- Army units in garrison and deployed worldwide -- get what they need, when they need it, and at minimal cost. The results are telling: Army logistics processes that were massive in scale, unresponsive to change, unreliable in performance, and inefficient have undergone dramatic and sustained improvement. Today a high-velocity, streamlined supply process delivers repair parts in less than half the time it took to deliver them just three years earlier. The authors reveal the story of Velocity Management's success: the motivations, methodology, and management structure behind the initiative; the process improvements that have led to quick and impressive results; and the steps taken to develop and institutionalize the capabilities needed to achieve and sustain future improvement.