1-24 of 63 Books

Operational Support and Analysis
By John Sansbury

Itil Foundation Exam Study Guide
By Helen Morris

It Service Management Foundation Practice Questions
By Steve Mann,Tony Gannon,Nigel Mear

Guide to Computer User Support for Help Desk and Support Specialists
By Fred Beisse

Introduction To Computer Information Systems
By Geoffrey Steinberg,Kamaljeet Sanghera

World Class IT Service Delivery
By Peter Wheatcroft

A Guide to Customer Service Skills for the Help Desk Professional
By Donna Knapp

A Guide to Computer User Support for Help Desk and Support Specialists
By Fred Beisse,BEISSE

Mac answers!
By Bob LeVitus,Bob Levitus,Shelly Brisbin
How to start and run your own computer repair business
How to start and run your own computer repair business
By Joe Wisinski

Introduction to Help Desk Concepts and Skills
By Susan Sanderson

Building & Managing a World Class It Help Desk
By Bob Wooten
A Career in customer service and tech support
A Career in customer service and tech support
By Jeff Mapua
Getting an IT help desk job for dummies
Getting an IT help desk job for dummies
By Tyler Regas

Guide to Customer Service Skills for the Service Desk Professional
By Donna Knapp
Communications, Art and Computers (Great Careers With a High School Diploma)
Communications, Art and Computers (Great Careers With a High School Diploma)
By Kenneth C. Mondschein