1-24 of 1,247 Books
U.S. Postal Service
U.S. Postal Service
By United States. General Accounting Office
U.S. Postal Service
U.S. Postal Service
By United States. General Accounting Office

Don't go to the cosmetics counter without me
By Paula Begoun

Lean Ux Applying Lean Principles To Improve User Experience
By Jeff Gothelf,Josh Seiden

Consumer satisfaction in medical practice
By Paul A. Sommers

Fish!
By Stephen C. Lundin,Harry Paul,John Christensen

Customer Satisfaction Measurement for ISO 9000
By Bill Self,Greg Roche,Nigel Hill

Designing and delivering superior customer value
By Art Weinstein,William C. Johnson
Customer Value Creation Behavior
Customer Value Creation Behavior
By Youjae Yi

Making meaning
By Stephen Diller,Steve Diller,Nathan Shedroff,Darrel Rhea