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Cover of Winning at service by waldemar schmidt

Winning at service

By Waldemar Schmidt

Cover of Reference and Information Services by richard e. bopp

Reference and Information Services

By Richard E. Bopp

Cover of Services marketing by steve baron,kim harris

Services marketing

By Steve Baron,Kim Harris

Cover of Nonprofits for hire by steven rathgeb smith

Nonprofits for hire

By Steven Rathgeb Smith

Cover of Queueing Methods by randolph w. hall

Queueing Methods

By Randolph W. Hall

Cover of Developing a successful service plan by sheila pantry,peter griffiths

Developing a successful service plan

By Sheila Pantry,Peter Griffiths

Cover of Challenges of Managing Information Quality in Service Organizations by latif al-hakim

Challenges of Managing Information Quality in Service Organizations

By Latif Al-hakim

Cover of The management of service operations by j. nevan wright

The management of service operations

By J. Nevan Wright

Cover of Services management by roland van dierdonck,bart van looy

Services management

By Roland Van Dierdonck,Bart Van Looy

Cover of From Tin Soldiers to Russian Dolls by sandra vandermerwe

From Tin Soldiers to Russian Dolls

By Sandra Vandermerwe

Cover of Services Management by bart van looy,r. van dierdonck

Services Management

By Bart van Looy,R. van Dierdonck

Cover of SERVICE ORIENTATION: WINNING STRATEGIES AND BEST PRACTICES by paul allen

SERVICE ORIENTATION: WINNING STRATEGIES AND BEST PRACTICES

By PAUL ALLEN

Cover of Improving library and information services through self-assessment by margaret kinnell evans,margaret kinnell,bob usherwood,kathryn jones

Improving library and information services through self-assessment

By Margaret Kinnell Evans,Margaret Kinnell,Bob Usherwood,Kathryn Jones

Cover of Evaluation of reference services by william a. katz,ruth a. fraley

Evaluation of reference services

By William A. Katz,Ruth A. Fraley

Cover of Improving the quality of library services for students with disabilities by peter hernon

Improving the quality of library services for students with disabilities

By Peter Hernon

Cover of Reference and information services by richard e. bopp,linda c. smith

Reference and information services

By Richard E. Bopp,Linda C. Smith

Cover of Distance learning library services by off-campus library services conference (10th 2002 cincinnati, ohio),ohio off-campus library services conference 200 cincinnati,sul h. lee

Distance learning library services

By Off-Campus Library Services Conference (10th 2002 Cincinnati, Ohio),Ohio Off-Campus Library Services Conference 200 Cincinnati,Sul H. Lee

Cover of Information Technology in the Service Society by national research council (us)

Information Technology in the Service Society

By National Research Council (US)

Cover of Improving service quality by michael e. milakovich

Improving service quality

By Michael E. Milakovich

Cover of Multicultural librarianship by marie f. zielinska,francis t. kirkwood

Multicultural librarianship

By Marie F. Zielinska,Francis T. Kirkwood

Cover of People come first by patricia stenstrom

People come first

By Patricia Stenstrom

Cover of Laptop computer services by myoung-ja lee kwon

Laptop computer services

By Myoung-ja Lee Kwon

Cover of Assessing service quality by hernon, peter.

Assessing service quality

By Hernon, Peter.

Cover of Service quality in academic libraries by hernon, peter.

Service quality in academic libraries

By Hernon, Peter.