1-24 of 45 Books

Conflicts in reference services
By William A. Katz,Ruth A. Fraley

Assessment and accountability in reference work
By Lynne M. Martin,Susan Griswold Blandy

Reference services for archives and manuscripts
By Laura B. Cohen
Opportunities for Reference Services
Opportunities for Reference Services
By Bill Katz

Solving Management Problems in Information Services
By Christine Urquhart

Conducting the reference interview
By Catherine Sheldrick Ross

Reference and Information Services
By Richard E. Bopp

Introduction to Reference Work, Volume II
By William A. Katz

Reference interviews, questions, and materials
By Thomas P. Slavens

Library outreach, partnerships, and distance education
By Wendi Arant Kaspar,Pixey Anne Mosley

Training paraprofessionals for reference service
By Julie Ann McDaniel

Personal development in information work
By Sylvia P. Webb

The virtual reference experience
By R. David Lankes

The accuracy of telephone reference/information services in academic libraries
By Marcia J. Myers,Jassim M. Jirjees

Reference and information services
By Richard E. Bopp,Linda C. Smith

From past-present to future-perfect
By Chris D. Ferguson

The digital reference research agenda
By Digital Reference Research Symposium (2002 Harvard University),R. David Lankes,Scott Nicholson,Abby Goodrum

Setting Up A New Library And Information Service (Chandos Series for Information Professionals)
By Kirby Porter

The Role and Impact of the Internet on Library and Information Services
By Lewis-Guodo Liu