

An edition of Success at the Enquiry Desk (1997)
Successful Enquiry Answering - Every Time
By Tim Owen
Publish Date
April 30, 2006
Publisher
Facet Publishing
Language
eng
Pages
102
Description:
This course offers practical advice to information and library professionals on how to make best use of available resources and become self-sufficient on the enquiry desk.
subjects: Reference services (Libraries), Information services, Quality control, Libraries, Customer services, Bibliothèques, Services de référence, Informatievoorziening, Inlichtingenwerk (dienstverlening), Library resources, Information retrieval, Library science, Library Services, Bibliotheques, Services de reference, Great Britain