1-24 of 33 Books

Integrating total quality management in a library setting
By Susan Jurow,Susan B. Barnard

Quality in action
By Patrick L. Townsend,Joan E. Gebhardt

Implementing Total Quality Management
By Joseph R. Jablonski

Production and operations management
By Hamid Noori

Quality
By Ellen Earle Chaffee,Ellen Earle Chaffe,Lawrence A. Sherr

Total quality management and the school
By Stephen J. Murgatroyd

Beyond Total Quality Management
By Gregory M. Bounds,Lyle Yorks,Mel Adams,Gipsie Ranney

Total Quality in Information Systems and Technology
By Jack Woodall

Process improvement and quality management in the retail industry
By Stephen George,Chris Thomas,Arnold Weimerskirch

Measuring up to the Baldrige
By Donald C. Fisher

The quality education challenge
By Carolyn J. Downey

The reward and recognition process in total quality management
By Stephen B. Knouse

Quality management for educational technology services
By Mark L. Richie

Total quality environmental management
By Vasanthakumar N. Bhat