1-8 of 8 Books

Putting "service" into library staff training
By Joanne M. Bessler

Preparing a Guide to Your Library and Information Service (Aslib Know How Guides)
By Sylvia P. Webb

Les bibliothèques municipales et leurs publics
By Anne-Marie Bertrand
Libraries and readers in the state of New York
Libraries and readers in the state of New York
By Waples, Douglas

Libraries without walls 6
By Libraries without walls (6th 2005 Lesvos, Greece)

Customer service excellence
By Darlene E. Weingand