Cover of Customer service excellence

An edition of Customer service excellence (1997)

Customer service excellence

a concise guide for librarians

By Darlene E. Weingand

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Publish Date

1997

Publisher

American Library Association

Language

eng

Pages

136

Description:

subjects: Dienstleistung, Libraries and readers, Qualität, Public services (Libraries), Bibliotheken, Bibliothèques et utilisateurs, Bibliothek, Services aux publics, Inlichtingenwerk (dienstverlening), Bibliothèques, Benutzer

Places: United States, États-Unis