1-24 of 37 Books

Introduction to reference work
By William A. Katz

Conflicts in reference services
By William A. Katz,Ruth A. Fraley

A guide to developing end user education programs in medical libraries
By Elizabeth Connor

Reference and information services in the 21st century
By Kay Ann Cassell

Reference and online services handbook
By William A. Katz

Essential reference services for today's school media specialists
By Scott Lanning

Online Searching Technique and Management
By James Maloney

The accuracy of telephone reference/information services in academic libraries
By Marcia J. Myers,Jassim M. Jirjees

Building the reference collection
By Gay D. Patrick

Evaluation of reference services
By William A. Katz,Ruth A. Fraley

New perspectives for reference service in academic libraries
By Raymond G. McInnis

Reference work in the humanities
By Edmund F. SantaVicca

Consumer health information for public librarians
By Lynda Baker

Introduction to reference work in the digital age
By Joseph Janes

Reference work in the university library
By Rolland Elwell Stevens

Reference services and library instruction
By David F. Kohl

The Library and information manager's guide to online services
By Ryan E. Hoover

Success in answering reference questions
By Frances Benham

Reference as the promotion of free inquiry
By Louis Shores

Informational interviews and questions
By Thomas P. Slavens