1-24 of 76 Books

Reference Assessment and Evaluation
By Tom Diamond,Mark Sanders

Conflicts in reference services
By William A. Katz,Ruth A. Fraley

Information brokers and reference services
By Robin Kinder,William A. Katz,Bill Katz

Assessment and accountability in reference work
By Lynne M. Martin,Susan Griswold Blandy

Expert systems in reference services
By Christine Roysdon,Howard D. White

The Reference Librarian and Implications of Mediation
By M. Keith Ewing

Finance, budget, and management for reference services
By Ruth A. Fraley,William A. Katz

The Publishing and review of reference sources
By William A. Katz,Robin Kinder
Reference Services in Archives
Reference Services in Archives
By Lucille Whalen
Reference Services and Public Policy
Reference Services and Public Policy
By Richard D. Irving,Bill Katz

A guide to developing end user education programs in medical libraries
By Elizabeth Connor

Reference services for archives and manuscripts
By Laura B. Cohen
Opportunities for Reference Services
Opportunities for Reference Services
By Bill Katz

Conducting the reference interview
By Catherine Sheldrick Ross

Integrating library use skills into the general education curriculum
By Maureen Pastine,William A. Katz

Reference and Information Services
By Richard E. Bopp

Reference and information services in the 21st century
By Kay Ann Cassell

Training paraprofessionals for reference service
By Julie Ann McDaniel

Rethinking reference in academic libraries
By Louella Vine Wetherbee,Anne Grodzins Lipow