Explore Books on
total quality management in government

The evidence book

By Olaf Rieper,Frans L. Leeuw,Tom Ling

Public service performance

By George A. Boyne

Balanced scorecard step-by-step for government and nonprofit agencies

By Paul R. Niven

Serving the American public

By National Performance Review (U.S.)

Managing Performance

By Geert Bouckaert

Elements of Effective Governance

By Kathe Callahan

U.S. Department of the Interior labs

By United States. Dept. of the Interior.

Government reform

By United States. General Accounting Office. Accounting and Information Management Division

98 Opportunities to Improve Management in Government

By Stewart Liff

Shrinking the state

By Shields, John,Mitchell Evans

Managing America's Small Communities

By David H. Folz

Building the optimum organization for federal agencies

By C. Robert Nelson

Introduction to total quality management in the federal government

By Frank L. Lewis

Benchmarking in the public and nonprofit sectors

By Patricia Keehley

Making monitoring and evaluation systems work

By Marelize Görgens-Albino

IMPROVING THE QUALITY OF EAST AND WEST EUROPEAN PUBLIC SERVICES; ED. BY ELKE LOFFLER

By Elke Löffler,Mirko Vintar

Maintaining U.S. Leadership in Aeronautics

By National Research Council (US)

Management reform

By J. Christopher Mihm

Accountability for Performance

By International City

Improvement driven government

By David K. Carr,Ian D. Littman,John K. Condon

Managing for results

By United States. General Accounting Office. General Government Division.

TQM implementation in the Navy

By United States. General Accounting Office. General Government Division.

Federal quality management

By United States. General Accounting Office

TQM implementation at Transportation

By United States. General Accounting Office