Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies

Description:

This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.

subjects: Management,  Evaluation,  Total quality management in government,  Administrative agencies,  Performance standards,  Nonprofit organizations,  Benchmarking (Management),  Measurement,  Organizational effectiveness,  Business,  Nonfiction,  Government Agencies,  POLITICAL SCIENCE,  Niet-commercie˜le organisaties,  Overheidsinstellingen,  Balanced scorecard,  Total Quality Management,  Benchmarking,  Program Evaluation,  Public Affairs & Administration,  Balanced scorecard (Management),  Organization & administration,  Organizational Efficiency,  Foundations,  Societies,  Nonprofit organizations, management,  Public administration,  Qualité totale dans l'administration publique,  Administration publique,  Gestion,  Évaluation,  Tableaux de bord (Gestion),  Associations sans but lucratif,  Étalonnage concurrentiel,  Rendement au travail,  Normes,  Efficacité organisationnelle,  Mesure,  Qualité totale,  Niet-commerciële organisaties,  Administrative agencies--management--evaluation,  Nonprofit organizations--management--evaluation,  Organizational effectiveness--measurement,  Efficiency, organizational,  Foundations--organization & administration,  Government agencies--organization & administration,  Organizations, nonprofit--organization & administration,  Societies--organization & administration,  Jf1525.t67 n58 2003,  Hd 62.6 n734b 2003,  352.3/57