

An edition of Developments in the call centre industry (2006)
analysis, changes, and challenges
By Burgess, John
Publish Date
2006
Publisher
Routledge
Language
eng
Pages
208
Description:
subjects: Telecommunication, Call centers, Customer services, Economics, Business & management, Centres d'appels (Affaires), Télécommunications, Telecommunications, BUSINESS & ECONOMICS, E-Commerce, Auctions & Small Business, Marketing, Telemarketing, Mail Order, COMPUTERS, Electronic Commerce, Internet Marketing, Callcenters