Tomeki
Cover of The customer comes second

The customer comes second

and other secrets of exceptional service

By Hal F. Rosenbluth,Hal Rosenbluth,Diane Mcferrin Peters

2.00 (1 Ratings)
23 Want to read0 Currently reading0 Have read

Publish Date

1992

Publisher

Morrow

Language

eng

Pages

284

Description:

subjects: Travel agents,  Management,  Empresas turísticas,  Administración,  Organization and Administration,  Personnel Management,  Travel agents -- Management,  Consumer satisfaction,  Motivation (Psychology),  Personnel management,  Job enrichment