Researching health care consumers

Description:

This text presents a variety of research methods that have been used to elicit users' views of health care, including health forums, public opinion surveys and focus groups. It provides a critical overview of key contemporary research issues and methodologies.

subjects: National health services,  Patient satisfaction,  Consumers,  Medical care,  Evaluation,  Research,  Medical care, great britain,  Health Services Research,  Methods,  Consumer Participation,  Consumer Satisfaction,  Data Collection,  State Medicine,  Consumer Behavior